Pushnotifi for BigCommerce

Pushnotifi for BigCommerce connects your storefront to the Pushnotifi platform so your team gets instant push notifications for revenue and operations events — high-value orders, payment issues, abandoned carts, low inventory, fulfillment delays, and more.

The embedded app runs inside your BigCommerce admin. After install, you provision the store once, configure alert packs, and invite teammates via seat links. Notifications are delivered through the Pushnotifi mobile app (and supported desktop clients).

• Revenue alerts — orders, carts, refunds, and payment-related signals.
• Operations alerts — inventory, shipments, and SLA-style fulfillment notifications.
• Team seats — control who receives which pack on which devices.

From your BigCommerce admin

1. In BigCommerce admin, open Apps → Marketplace.
2. Search for Pushnotifi (or open the app listing from your partner link).
3. Click Install and approve the requested OAuth scopes.
4. Launch the app from Apps → My apps to open the embedded dashboard.

After install, open Dashboard in the app sidebar. If the store shows as not connected or not provisioned, use Run provisioning (or the connect flow shown on the dashboard).

Provisioning creates on Pushnotifi:

• A store application (named BigC-<your store> or legacy BigCommerce).
• Delivery groups BigC-Rev (revenue) and BigC-Ops (operations).
• A public subscription link so teammates can subscribe to alerts.

Keep your store connected — branding, alert delivery, and seat invites depend on a completed provision. If you reinstall the app, run provisioning again from the dashboard.

The Dashboard summarizes connection status, plan, mobile app links, and store setup (seats and provisioning). Use it as the home base before configuring alerts or inviting users.

• Confirm the store is connected and provisioned.
• Copy the team subscribe link for seat onboarding.
• Jump to Alerts, Settings, or Store plan from the sidebar.

Store alerts are delivered through PushNotifiMe, the Pushnotifi mobile client. Each teammate who should receive pushes needs the app installed, signed in with the same Pushnotifi account used for the store subscribe flow, and OS notification permission enabled.

Install from the app stores

1. Android — Install PushNotifiMe from Google Play.
2. iOS (iPhone and iPad) — Install PushNotifiMe from the App Store.
3. Open the app, sign in (or register), and allow notifications when prompted.
4. Complete your store subscribe link (see Users & seats) so this device is tied to your BigCommerce application.

The embedded app Dashboard and Store plan views may also show App Store and Google Play buttons when those links are configured on the app host. The listings above are the same URLs used on pushnotifi.me and in the signed-in dashboard under Devices → Client apps.

Open Alerts in the app to configure Revenue and Operations packs. Each alert can be toggled on or off; many support thresholds, priority, and custom message templates.

Revenue pack

Typical events include:

• High-value order placed
• Payment failed or order risk signals
• Cart abandoned
• Refund issued

Operations pack

Typical events include:

• Low inventory on SKUs or products
• Shipment created or updated (including failure-style statuses where configured)
• Order SLA / delayed fulfillment (where enabled)

The Users view (dashboard area) manages seats — teammates who should receive revenue and/or operations notifications.

1. Share the store subscribe link from the dashboard.
2. Teammates register on Pushnotifi (or sign in) and subscribe to your store application.
3. Assign seat flags for Revenue and Operations per person.
4. Each user installs PushNotifiMe and enables push notifications — see PushNotifiMe mobile app.

Device license credits (when applicable on your plan) are managed under Store plan / upgrade flows in the app.

Settings controls branding shown in push notifications and the Pushnotifi mobile app for this store:

• Application name — defaults to your BigCommerce shop name when empty.
• Notification icon — square PNG, JPEG, GIF, or WebP; replaces the default for this store.

Save settings only after the store is connected and provisioned; otherwise changes cannot be persisted.

Analytics shows notification send attempts recorded by the app for the selected date range and alert types. Use it to confirm webhooks are firing and messages are reaching Pushnotifi.

• Filter by preset ranges or custom from/to dates.
• Restrict to specific alert types to debug one event.
• Open a row to see recent log lines (newest first).

An empty chart usually means no qualifying events occurred in the window, or alerts are disabled.

Open Store plan (upgrade) in the sidebar to view your account type, PayPal subscription (when used), and device license capacity.

Billing for the BigCommerce app is separate from a standalone Pushnotifi web account plan. Use the in-app upgrade tab for store-specific subscription changes.

• Not provisioned — On Dashboard, click Run provisioning and wait for success.
• Seat invite not working — Confirm provisioning finished and the subscribe link is copied from the current dashboard (not an old link).
• No push on device — User must complete subscribe flow, install PushNotifiMe from Google Play or the App Store, sign in, and allow notifications on the device OS.
• Alerts not firing — Check the alert is enabled, thresholds are met, and Analytics shows send attempts for that alert key.
• Billing mismatch — Open Store plan; include PayPal subscription id and store hash when contacting support.

The in-app Help tab mirrors these quick actions and links to support.

Email support@pushnotifi.me with your store hash, what you expected, and what happened. For billing, include your PayPal subscription id if applicable.

API and account docs for keys, groups, and integrations live on pushnotifi.me after you sign in.